Terms and Conditions
Prices
We endeavour to accurately show the prices for goods. However situations may occur where prices are incorrectly quoted- we will advise you of the correct/revised prices at the time of ordering.
Stock availability
We do try to ensure that we have good stock availability of key products. However, some goods may sell faster than we predict. Larger items are not always kept in stock but we will build the item quickly and deliver when built. If the item you have ordered is not in stock, we will do our best to build it for you as quickly as possible. We will let you know by email or phone whether we have ordered the product for you as this will result in a delay in sending your parcel to you.
Colours
Whilst every effort is made to capture the true likeness of the product colours, variations may occur. We cannot guarantee exact colour reproduction.
Can’t find what you are looking for?
If you can’t find what you want tell us what you need and we’ll do our best to build it for you. Email Tom at tom@beaverfit.com
Returns and exchanges
If you are not completely satisfied with the product you have purchased, for any reason, you may return it unused for exchange or refund, just notify us within 7 days of receipt of purchase.
There are however, a few sensible conditions to this policy:
The product(s) being returned must be unused, still have their original packaging, labelling, and be accompanied by the original delivery note.
Returns will NOT be accepted if the item has been used, is dirty, has had the labels removed or the packaging (such as a shoe box) is damaged, or is in any way returned in a worse condition than supplied.
If an item is returned in this manner it shall be returned to the customer and the customer will be charged the return carriage at cost.
Any product that has been Special Ordered for a customer may NOT be returned.
We want you to be totally happy with the products you buy from BeaverFit.
To return items please send them to:
BeaverFit Old Mill Farm Walk Mills Church Stretton Shropshire SY6 6NJ
We recommend that you use a registered postal service to return your item. BeaverFit will not be held liable for the cost of return or lost parcels. Alternatively you can take the goods, along with your receipt to our HQ, just give us a ring to let us know you’re coming.
WARRANTY
All products
All products come with a minimum 12 months parts and labour warranty. The warranty excludes normal wear and tear on parts. Your sales receipt, showing the date of purchase of the product, is your proof of the date of purchase. This warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the product. This warranty does not extend to any product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse or lack of reasonable care; (b) by the use of parts not manufactured by Beaverfit Ltd or sold by Beaverfit Ltd; (c) by modification of the product. During the warranty period Beaverfit Ltd. will at no additional charge replace part(s) or repair the product (at Beaverfit’s discretion) if it becomes defective, malfunctions or otherwise fails to conform with this warranty under normal, non-commercial, personal, family or household use. In repairing the product, Beaverfit may replace defective parts or at the discretion of Beaverfit, use operable used parts that are equivalent to new parts in their performance. All exchanged parts and products replaced under this warranty will become the property of Beaverfit Ltd.
Steelwork
BeaverFit steelwork items are manufactured in Britain and any faulty items can be returned to us within the lifetime of the product for repair or replacement.
Validity is dependent on the Product being assembled / installed according to the instructions / directions included with the product. It does not extend to any product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse or lack of reasonable care; (b) by the use of parts not manufactured by Beaverfit Ltd or sold by Beaverfit Ltd; (c) by modification of the product. In repairing the product, Beaverfit may replace defective parts or at the discretion of Beaverfit, use operable used parts that are equivalent to new parts in their performance. All exchanged parts and products replaced under this warranty will become the property of Beaverfit Ltd.
For all warranty enquiries please contact us by calling 01694 751 265 or emailing mark@beaverfit.com
